NHQB

Championing Quality new homes and better consumer outcomes

The new homes quality board is a non profit independent organisation that embraces the responsibility for developing new framework to oversee the build quality and improvement of customer services provided by developers of new build homes. The board’s framework objectives are to deliver consistently high standards of new home quality and service whilst implementing a better complaints handling and redress for purchasers of new build homes where current high standards are not achieved.

Benefits of NHQB

Protection

The Code imposes restrictions on developers, including prohibiting high-pressure selling and requiring them to protect any deposits paid by the purchaser. Additionally, the Code establishes a fair reservation agreement that encompasses a cooling-off period and specific sales contract requirements.

Pre-completion Inspections

Under the Code, customers are allowed to appoint an accredited professional to conduct a pre-completion inspection of their new home on their behalf. The Code also specifies that a home must be considered ‘complete’, which prevents customers from moving into a new home prematurely.

Property Information

Requires the developer to provide all the relevant information about their new home during the sales process to allow them to make an informed decision about their new purchase. Relevant information would include Future management and service charges, house plans and drainage layouts.

Our services are NHQB certified

As a top UK snagging company we know what to look for when walking into a new home or commercial property for the first time. Under the remit of the new homes quality code, using only accredited body professionals are best recognised by the code to undertake new home inspections. All of our surveyors are recognised under the RSPA affiliation (Residential Property Surveyors association) and undertake inspections within the guidelines of the NHQB checklist.

Our Services

Home owner services

All of our inspections are undertaken within the framework set out under the new homes quality code. The checklist upon which the inspection will be following can be found on the link within the NHQB page. Only industry accredited surveyors are permitted to use and follow these guidelines.

Commercial services

ll of our team at the MDR group are accredited by the Residential Property Surveyors association in which we work within the frameworks set out by both the warranty provider and the New Homes Quality Board. We are proud to be a leading specialist surveying company supporting businesses into raising their own standards.

Registered Developers

The NHQB displays a list of registered developers and builders which can be seen on the action button. This enables purchasers to view if their developer is affiliated to the NHQB.

NHQB inspection checklist

As a top UK snagging company we know what to look for when walking into a new home or commercial property for the first time. We use effective snagging methodology combined with years of experience to provide you with a detailed snag list that you can count on. If you are looking for an effective and reliable property inspection service that is already enjoying five star glowing reviews, then give the The MDR Group team a call today to see how we can provide you with a snag list you can count on when making a big property investment.

Click here to download the NHQB Pre-Completion Inspection Checklist.

Frequently asked questions

The Code prohibits the developer from any high pressure selling and requires any deposits the purchaser pays will be protected by the developer. The code sets out a fair reservation agreement that includes a cooling off period and sales contract requirements.

The code permits customers to have an accredited professional carry out a pre-completion inspection of their new home on their behalf. The new homes code specifies that a home must be ‘complete’. This prevents customers moving into a new home early.

As a condition of the sale, the developer has to provide all the relevant information about their new home during the sales process to allow them to make an informed decision about their new purchase. Relevant information would include Future management and service charges, house plans and drainage layouts.

Interested in working with us?

Have a question for the team; we would be delighted to hear from you.